HR Software Post-Implementation Services: Technical Support and Technical Assistance
What to expect from technical support or technical assistance?
Technology is marvellous when it works, but we all know that problems may sometimes occur – bugs, integration with other systems, or insufficient knowledge about the system operation.
Therefore, a Help Desk or an automated online ticketing system is continuously available for you, frequently backed up by a consultant that you know. We will draft together an SLA (service level agreement), and you will get your answers in a well-organized manner and within the agreed times.
Thus, you can submit bugs to us; you can ask technical questions, get advice in case of solution malfunction, or help with the reporting.
For emergencies, you can call your consultant live, by phone. The technical support is available daily, Monday to Friday, from 9.00 am to 6.00 pm.
Other Complementary HR Software Services
Pre-Sales Consulting in Choosing the Cloud-Based HRM Software
learn moreHR Software Implementation and Configuration Services
learn moreUser Training Services for Human Resources Software
learn moreHR Software Maintenance Services
learn moreHR Software Post-Implementation Services: Client Service, Key Account Management
learn morePurchase an HR Software via SME Investment Grants 2020
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